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Marketing & Graphic Design Coordinator

Job ID MKT3794 Date posted 08/07/2017 Department MARKETING-C14 Home Department Marketing-NP-121 Chanlon-SS7C14002

Essential Job functions:

  • Ensure projects within the Marketing and Communications department are completed on time and on budget
  • Execute graphic design projects such as basic brochures, flyers, newsletters, journal ads, PowerPoint presentations, etc.
  • Collaborate with department team to identify the steps, resources and timing needed for each project to be managed successfully
  • Manage development of marketing tactics, including broadcast, print, events, digital (web, social, SEO, SEM), public relations, content marketing, relationship marketing (direct mail/email) and collateral components
  • Assess project workflow and coordinate information sharing and collaboration among team members as needed,
  • Work with the Marketing and Communications Department Specialists to coordinate day-to-day activities that lead to the completion of projects and tasks
  • Obtain approvals from internal stakeholders
  • Assist in deploying completed projects (shipping, sending to media, managing mailing, confirming delivery to internal stakeholder, etc.) and that set up of any tracking and measuring systems are in place
  • Plan and lead weekly status meetings with department team and coordinate meetings with outside vendors (when required)
  • Develop department status documents, tracking reports and master calendar
  • Monitor progress through a shared project management tool that is set up with a customized tracking system (project input and initiation process, numbering/dating system, digital file of history and milestones, etc.)
  • Identify procedures for improvement workflow and project management, make recommendations to Manager; implement approved improvements

General Job functions:

  • Work with the Senior Marketing Specialist, Manager to develop, manage and deploy department calendars, project prioritization and day-to-day task lists
  • Maintain graphics standards for the brand and campaign with development of all graphic projects
  • Serve as primary contact for physician offices in order to coordinate, fulfill and deliver collateral and other requests for office marketing/material needs
  • Develop and maintain list of key marketing contacts for each physician practice office and comprehensive care center (hub)
  • When required, collect data/information (from internal stakeholders, competitive research, historic files and marketing initiatives, etc.) to inform project scope and briefing document development
  • Understand and be able to access all databases and marketing/communications asset files and archives systems (archiving all marketing and communications materials including graphics files)
  • Organize marketing materials and develop a process for deploying materials (brochures, posters, rack cards, etc.) to physician offices
  • Support need for proof-reading assistance throughout the production process
  • Build collaborative relationships with all levels of the organization to provide advice
  • Other job duties as required, including assisting with special events and projects
  • Ability to coordinate diverse projects and activities into a cohesive project management system and guides department (and external partner) workflow
  • Proven track record of project managing of marketing and/or communications projects, either in an organization or agency
  • Strong working knowledge of marketing communications and its various channels (print, broadcast, digital, social)
  • Demonstrated experience in exceptional customer service
  • Self-starter; displays initiative and resourcefulness in achieving goals.
  • Comfortable brainstorming and sharing ideas in a team environment
  • Ability to foster effective working relationships and build consensus
  • Excellent written, verbal, and interpersonal communications skills
  • Ability to maintain high productivity while balancing competing priorities in a fast paced, entrepreneurial environment
  • Confidence working with senior executives and physician leaders

Physical Job Requirements:

  • Physical agility, which includes ability to maneuver body while in place
  • Dexterity of hands and fingers
  • Endurance (e.g. continuous typing, prolonged standing/bending, walking)
  • Balance is maintained during climbing, bending and/or reaching

Environmental Risks:

  • Confined Spaces
  • Extreme temperatures


Education, Certification, Computer and Training Requirements:

  • Bachelor's degree in communications, journalism, marketing or related field required
  • Minimum 2 years of relevant project management experience required
  • Excellent writing and editing skills
  • Experience doing project management for multi-media communications programs a plus
  • Computer Skills
    • Proficiency in MS Office applications, including Word, Excel, Outlook and PowerPoint.
    • Familiarity with project tracking programs (such as SharePoint) and database platforms
    • Proficiency in common graphic programs (Adobe Photoshop, Illustrator, and InDesign) to create basic brochures, flyers, newsletters, journal ads, etc.
  • Ability to exercise initiative and judgment to make independent decisions as required
  • Ability to maintain a high level of confidentiality
  • Strong organizational, critical thinking, and problem-solving skills
  • Strong attention to detail and customer service skills


  • Occasional travel between satellites locations may be required for meeting purposes.

About Us

Emerging from the success of SMG, SHM offers an entrepreneurial model of management services to physician practices across the United States. We help our clients drive performance enhancement across their practice and enable them to achieve clinical, financial and operational success.